About the company
Falls Water Co., Inc. began service in 1958, it currently serves 6,200 connections. Falls Water-Taylor Mountain Water serves 181 connections. Falls Water-Morningview Water serves 135 connections.
DO NOT USE DOXO TO PAY YOUR BILL.
Recently some customers reported being directed to a website called DOXO to pay their bill online. We would like to state that Falls Water is in no way affiliated with this service. The payment option for online payment is secured through our website by clicking the LOGIN button above. If you have questions or are unsure, please call the office at (208) 552-1300
Moderate drought conditions persist in Bonneville County, Idaho. Resulting in:
- Dryland hay and grain crop yields are low; other crops and pasture are in poor condition
- Well levels decline; reservoir levels are low; water shortages occur; water conservation programs are in place
- Fire risk is elevated; fires spread easily
Due to the drought conditions, we urge our customers to follow the watering schedule and use the water conservation tips found on our website. Reduced water availability affects us and other water users such as farmers, recreational users, and others. Let us do our part to conserve water at this time.
New Water Source Testing
During 2022, a new water source was added to the Falls Water system. The Idaho Department of Environmental Quality requires that we take water samples to test for lead for four consecutive six month periods and notify our customers of the results of the tests.
Falls Water Watering Schedule
In order to continue to provide efficient water service and water pressure to our customers, it is necessary to implement a restriction for outside watering of lawns and landscaping. Starting April 15th through October 15th each year, outside water use will be limited to every other day as follows:
Notice of Falls Water Company's IPUC
approved current rates
On February 16, 2021, the Idaho Public Utilities Commission (IPUC) issued Order No. 34925 addressing the rate case filed by Falls Water Co., Inc. on June 30, 2020. The new rates will be reflected on the March 2021 billings for the billing cycle beginning February 16, 2021 and ending March 15, 2021.
Our team
Our employees are dedicated and it shows in the longevity of their careers with Falls Water Company Inc. Our employees are also committed to delivering quality service and value to our customers.
We're here to help!
Our office is not currently open to walk-in customers. Please call our office to make an appointment to speak with our office staff. Payments can be made on-line or by phone.
Contact our office at (208) 522-1300, Monday- Friday from 9AM-5PM or email us anytime at fallswater@fallswater.com
- 2180 N Deborah Dr. Idaho Falls, ID 83401
- (208) 522-1300
- Monday-Friday: 9AM - 5PM