Water emergency information Need to report a water emergency? Please contact us immediately. We are available 24 hours a day, 7 days a week. Water emergencies: (208) 522-1300 Water emergency resources Click on an icon for additional information. Help protect source water Communities, citizen groups, and individuals can take an active role in protecting their drinking water sources from contamination. Emergency preparation tips Learn how to store water, keep an emergency kit, and be prepared for anything that might come. Emergency disinfection tips In emergency situations where water service has been interrupted - local authorities may recommend using only bottled water, boiled water, or disinfected water.