Water Service Line Survey

To comply with EPA regulations, public water systems are required to complete an inventory of service lines, and this survey plays a vital role in helping your public water system fulfill this obligation effectively. The following information will help you determine where your water service line is and what material the line is made of.

Find Your Water Service Line

Before completing the survey, you need to determine where the water service line is and how it connects to your home. If you need assistance finding your service line, contact us here:

Already found your water service line?

Outside Meter or Curb Stop

To locate where the water service line enters your home, look for a water meter and curb stop valve. These are usually found at the front of your property near the street or sidewalk and are ground-level boxes labeled “water” or “meter.” Once you find them, follow the shortest path to your home. The water service line should enter the building through the floor or foundation wall in this general area

Test the Pipe Material

Once you’ve found where the water service line enters your home, look for a spot on the pipe closest to the wall or floor before it connects to a valve or meter. At this spot, you can test the material the pipe is made of.

Testing Tools

Use the following tools to determine the type of pipe material the water service line is made of.

  • Refrigerator magnet—use to test if the pipe is made of
  • Coin or key—use to scratch the pipe to reveal the metal’s color and
  • Flashlight or mobile phone—light to clearly see the

Plastic—This pipe comes in different materials and colors. If you tap it with a coin, the pipe does not make a ringing sound.

Copper—Scratch the pipe and it appears orange and shiny like a penny, which means the pipe is made of copper. Additionally, a magnet will not stick to it.

Galvanized Steel or Iron—The pipe appears silvery gray and is difficult to scratch and a magnet sticks on it. The pipe is made of galvanized steel or galvanized iron.

Lead—The pipe is silvery gray and (1) is easily scratched, (2) the metal seems soft, and (3) a magnet does not stick to it—likely lead pipe.

Fall Water Company does not have any lead service lines. Falls Water does have ( galvanized or polyethelene water lines or a combination of both) unless house side of service line has been replaced with COPPER waterlines by existing or previous customer.

FALL WATER IS REQUESTING ALL CUSTOMERS IN THESE AREAS TO COMPLETE THIS SURVEY.

CLOVERDALE ESTATES – LAWNDALE ESTATES – FALLSBROOK MOBILE HOME PARK – LINCOLN TOWNSITE – LINCOLN ROAD –   VICTOR HANKS – MDONALDS FARM –  MONTE VISTA SUBDIVISION – AMMON ROADHONEY BEE LANETAYLOR MOUNTAIN WATER – MORNING VIEW WATER OR ANY CUSTOMER THAT HOME WAS BUILT PRE 1986.

 IF YOU HAVE RECEIVED THIS REQUEST  TO COMPLETE THIS SURVEY PLEASE FILL IT OUT. THIS IS  VERY IMPORTANT THAT WE ARE AS ACCURATE AS  RULED BY THE EPA.

PLEASE COMPLETE BY JULY 31, 2024


Click here to take the survey: