DO NOT USE DOXO TO PAY YOUR BILL. Recently some customers reported being directed to a website called DOXO to pay their bill online. We would like to state that Falls Water Company is in no way affiliated with this service. The payment option for online payment is secured through our website HERE. If you have questions or are unsure, please call the office at (208) 522-1300.

COVID-19 Assistance

we are here to help.

During this challenging time, we are here to help. Please contact us if you need temporary payment arrangements. Contact our office at (208) 522-1300, Monday – Friday from 8am-5pm or email us at

We will not disconnect or charge late fees for customers who can’t make a payment due to impacts caused by the corona virus.

Falls Water Watering Schedule

In order to continue to provide efficient water service and water pressure to our customers, it is necessary to implement a restriction for outside watering of lawns and landscaping. Starting April 15th through October 15th each year, outside water use will be limited to every other day as follows:

Notice of Falls Water Company's IPUC
approved new rates

On February 16, 2021, the Idaho Public Utilities Commission (IPUC) issued Order No. 34925 addressing the rate case filed by Falls Water Co., Inc. on June 30, 2020. The new rates will be reflected on the March 2021 billings for the billing cycle beginning February 16, 2021 and ending March 15, 2021.

About the company

Falls Water Co., Inc. began service in 1959, it currently serves 5710 connections. Falls Water-Taylor Mountain Water serves 165 connections.

Our team

Our employees are dedicated and it shows in the longevity of their careers with Falls Water Company Inc. Our employees are also committed to delivering quality service and value to our customers.  

We're here to help!

Our office is currently closed to ensure the safety of our staff and customers. 

Contact our office at (208) 522-1300, Monday- Friday from 8AM-5PM or email us anytime at